Licensing
Free, lifetime Pro, Cloud seats, activation, and how entitlements reach the agent.
Licences live on the account. After pairing, the agent receives entitlements from Cloud and caches them for 24 hours offline. After that, unreachable Cloud falls back to Free local core.
Tiers
| Tier | Machines | Highlights |
|---|---|---|
| Free | 1 | Inspect, core controls, local history, optional pairing |
| Pro lifetime | 1 / 3 / 5 / 10 | Firewall mutate, ngrok tunnels, multi-machine |
| Cloud | max(Pro, 3) | Pro + sync, notifications, backups |
Site prices (GBP list): Pro £99 / £199 / £299 / £499; Cloud £15/month or £150/year. Active Pro takes £5/month off Cloud. Capacities do not stack.
Lifetime Pro does not include Cloud. Licences are not transferable between accounts.
AppSumo maps to the same Pro entitlements at deal prices; AppSumo Cloud is a 365-day grant. See AppSumo.
Machine activation
Licence → entitlement → machine limit → paired machines.
- Open Settings → Licensing (and Machines).
- Count registered machines against max seats.
- Revoke a machine you no longer need — the seat frees immediately.
- Pair another host with a new dashboard code.
- The same machine UUID after revoke reuses the seat.
There is no separate “activation file” to paste into the agent.
Expected result
Desktop Licence badge matches the account (free / pro / cloud) after pairing and reconnect.
Common problems
| Symptom | Recovery |
|---|---|
| Licence not recognised | Pair the machine; wait for reconnect; 24h cache |
| Machine limit | Revoke or upgrade |
| Pro paid but still Free locally | Confirm the same account; restart agent after purchase |